activate the student license on another computer

MaykonPerini
MaykonPerini Altair Community Member
in Community Q&A

Hello, I was trying to activate PSIM using the student license assosiated with my college email, unfortunately the licence provided to me won't work anymore, it turns out I installed the software I needed (PSIM) a couple of weeks ago and the activation did work that time, unfortunately I was forced to format my computer not long after, I retraced the steps I did for the first installation but the student license I got won't work anymore, I get the following error message:

"Error activating License: This license was already activated using a different HostIDs."

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Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI,

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the product in your machine with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

    You can deactivate the license from one machine and reactivate in another if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-computer-for-rare-cases
  • Sumajaya
    Sumajaya Altair Community Member
    https://community.altair.com/discussion/comment/188183#Comment_188183

    Hello,

    i am also facing the same problem. Can you help me to deactivate my license from my previous computer. Thank you

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI,

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

  • QJ_user
    QJ_user Altair Community Member

    hi Rahul_P1,

    Can i reach out to an Altair Employee to reset my student account license file?

    I think i made an error to try to activate the license file on a separate server, which i attempted to install FEKO. I was somehow unsucessful.
    Now i have a personal workstation and i have installed the FEKO software. However, my student license is no longer working.
    Can i request for my student account license to be deactivated and reactivated again? Thanks!

    With Regards
    QJ

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI @QJ_user

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

  • GundarsMatiss
    GundarsMatiss Altair Community Member

    Hi @Rahul_P1

    Could you please deactivate my license from my previous computer? I recently had to reinstall it and now I'm having the same issue as others?

    Thank you!

  • Rahul_P1
    Rahul_P1
    Altair Employee

    HI @GundarsMatiss

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

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