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My Student License won't work anymore.

User: "andy kao"
andy kao
Altair Community Member
Updated by andy kao

Hello, I was trying to activate PSIM using the student license assosiated with my college email, unfortunately the licence provided to me won't work anymore, it turns out I installed the software I needed (PSIM) a couple of weeks ago and the activation did work that time, unfortunately I was forced to format my computer not long after, I retraced the steps I did for the first installation but the student license I got won't work anymore, I get the following error message:

 

"Error activating License: This license was already activated using a different HostIDs."

my license expires in 2025

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    User: "Payal Pawar_20288"
    Payal Pawar_20288
    Altair Employee
    Updated by Payal Pawar_20288

    Hi,

    Your license has been deactivated from the old system. Now you should be able to activate the student license on the new system. Please try to activate the license and let me know if it works.

    You can follow this video to access the student edition bundle on the Altair One marketplace and successfully activate the license using the activation key - https://www.youtube.com/watch?v=b4_-4MZNF7Y.

    Also, follow the additional steps mentioned on this website to activate the license for PSIM, Flux, and RapidMiner/AI Studio - https://web.altair.com/altair-student-edition

    User: "Alexandra26"
    Alexandra26
    Altair Community Member

    Hello,

    I did a format on my laptop too. Now i cannot activate my license, neither can i deactivate it. What should i do?

    User: "Rahul_P1"
    Rahul_P1
    Altair Employee

    You should be able to activate with the same license key now, let us know with a screenshot of the error if you are still unable to.

    User: "andy kao"
    andy kao
    Altair Community Member
    OP
    image.png

    still can't work

    User: "andy kao"
    andy kao
    Altair Community Member
    OP

    could any employee give me some help?

    User: "Rahul_P1"
    Rahul_P1
    Altair Employee

    Hi @andy kao

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

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