Memory license limit exceeded

monoreUser: "monore"
New Altair Community Member
Updated by Jocelyn
We cannot access the RM server  - the error say "Memory license limit exceeded"  - however we recently renewed our license. We can see it recently expired and i think we need to set ourselves up with the the new license, since it appears we reverted to the free version when the grace period of the old license expired. How do we apply the new license/get the key? 

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