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    • Lisence Currently Not Active Problem

    firat_kurcan
    firat_kurcan New Altair Community Member
    edited November 2024 in Community Q&A

    I got a education lisence and when i copy my lisence key to rapidminer

    I get this error. And 

    → Status : Valid(currently not active)

     

    And with free lisence its supports up to 0 rows of data.

     

     

    what should i do?

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    Answers

    • MartinLiebig
      MartinLiebig
      Altair Employee

      Hi firat,,

       

      i will have ask our academia team to have a look.

       

      Best,

      Martin

    • Marco_Boeck
      Marco_Boeck New Altair Community Member

      Hi,

       

      it literally starts in the future. So by now, it should be active :)

       

      Regards,

      Marco

    • aiyattir
      aiyattir New Altair Community Member

      I have the same issue, can you please let me know an estimated time when you say future .

       

    • sgenzer
      sgenzer
      Altair Employee

      hello @aiyattir - it can take 24-36 hours to validate if you're an educational licensee.  Please PM me if you are still having trouble after this time period.


      Scott

       

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