Lisence Currently Not Active Problem

firat_kurcan
firat_kurcan New Altair Community Member
edited November 2024 in Community Q&A

I got a education lisence and when i copy my lisence key to rapidminer

I get this error. And 

→ Status : Valid(currently not active)

 

And with free lisence its supports up to 0 rows of data.

 

 

what should i do?

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Answers

  • MartinLiebig
    MartinLiebig
    Altair Employee

    Hi firat,,

     

    i will have ask our academia team to have a look.

     

    Best,

    Martin

  • Marco_Boeck
    Marco_Boeck New Altair Community Member

    Hi,

     

    it literally starts in the future. So by now, it should be active :)

     

    Regards,

    Marco

  • aiyattir
    aiyattir New Altair Community Member

    I have the same issue, can you please let me know an estimated time when you say future .

     

  • sgenzer
    sgenzer
    Altair Employee

    hello @aiyattir - it can take 24-36 hours to validate if you're an educational licensee.  Please PM me if you are still having trouble after this time period.


    Scott

     

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