Hello,
I installed Altair PSIM 2026 and activated my Altair Student Edition license.
The activation appears successfully in Altair One, and the license is valid until September 2027.
However:
- PSIM opens, but I cannot create a New Schematic.
- After a while, PSIM displays:
“Connection to the license server is lost. The application will shut down.” ALM_HHWU is set to F.ALTAIR_LICENSE_PATH correctly points to the activated .lic file.- I also downloaded the license file directly from Altair One → On Prem → Licenses.
- The newly downloaded
.lic file contains no PSIM-related feature or even the string “PSIM”.
Could you please check whether the correct PSIM Student Edition entitlement/features are assigned to my account/license and reissue or correct the license if necessary?
Product: Altair PSIM 2026 Student Edition
Thank you.