Student Edition License Deactivation Request for New Computer

Question

Dear Altair Support,

.

I am a student at Afeka College of Engineering, and I am using the Altair One Student Edition license.

I recently replaced my computer and I need to activate the software on my new device. However, the license is still linked to my old computer.

Could you please help me deactivate the Student Edition license from my previous computer so I can activate it on my new computer?

Please let me know if you need my activation key, student email, or any additional details.

Thank you very much for your help.

Best regards,

Abd Almonem Abu Ismaail

Ankita_v · Answer

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks