Request to Reset HostID for Student Edition License - Activation Error

MS_Vamshi009

Hello Altair Support Team,

I am an M.Tech student currently setting up HyperMesh for my research project. I am encountering the following error during activation: "This license was already activated using different HostIDs."

I realized the issue was caused by having "Random Hardware Addresses" enabled on my Windows 11 machine during my initial attempt, which caused a HostID mismatch. I have now disabled this setting and confirmed my hardware ID is stable.

Could you please reset the HostID record for my activation key so I can reactivate it on my current, stable hardware configuration?

License Details:

User Name: MS_Vamshi009

Activation Key: LOZQT-XXXXX-XXXXX-0N5HE

Version: Student Edition 2025

Thank you for your assistance.

Ankita_v

@MS_Vamshi009

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks