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@Student_Support_26
Account reactivation link was sent to the mentioned emails.
Also, License key has been deactivated in Altair One for the said usernames, and they can now reactivate their student license using the same key.
Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.
One can deactivate the license from one machine and reactivate in another by themselves if they have access to both machines as per – https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest
Thanks
