License Activation Error: "Already activated using different HostIDs" (PSIM Student Edition)

Question

Hello,

I am a student and I'm trying to activate my PSIM license, but I am receiving the following error: "Error activating license: This license was already activated using different HostIDs."

I believe this happened because  I formatted my computer.

Could you please reset my activation key so I can activate it on my current device?

Thank you in advance.

Ankita_v · Answer

Hi,

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks