Deactivate student license

Question

hi i formated my pc and cannot get an other license, is it possible to deactivate my actual one please ? thank you

come · Answer

ok nevermind i was able to deactivate it myself ! thank you

come · Answer

hi thank you very much, after a lot of issues i finally understood mine, my fedora system has an MAC adress randomiser, so each time i started my computer, my license would vanish. Therefore, can you please reset it ONE LAST TIME because i can't deactivate it from almutil because altair doesn't think that the license is linked to my computer anymore, and i deactivated the MAC randomiser.

Very sorry for all this trouble, i am now waiting for the LAST reset of my license if it is possible to you.

Thank you

Ankita_v · Answer

Hi @come

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks