PSIM License reactivation request after computer format

will17

Hello,

I recently formatted my computer and forgot to deactivate my PSIM license before doing so. Now, I’m unable to activate it again on the same machine.

Could you please help me reactivate the license?

Thank you in advance for your support.

Best regards,

Ankita_v

Hi @will17

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-computer-for-rare-cases

Thanks!