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altair managed licensing: license error. Feature: PSIMPowerSupplyFeature Error code:-40

User: "GustavoUFMG"
GustavoUFMG
Altair Community Member

I did all steps for study license and my PSIN doesn't work.
When I open the license setup, it says: "This computer is authorized."
When I try to enter the activation key, it says: "Error activating license: The license already exists in the license store."

But when I open PSIN, it asks me again for the license.
I did all these steps and I don't know what to do.

When I open PSIN:

image.png

When I press ok:

image.png

When I try activate license:

image.png

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