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Licence error PSIM 2025

I'm having problems using my PSIM 2025 software. What could be the origins of this issue? I'm already logged in and authenticated

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Please see step 3 here for how to use managed licenses -

https://community.altair.com/discussion/61871/using-the-academic-edition-licensed-with-altair-units-via-altair-one-altair-managed-licensing

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