The student license is not working

jeongwoo

Previously, the laptop on which I had received the student license was automatically formatted, and I could no longer use PSIM. So, I reinstalled PSIM to use it again, but it says I cannot use it because the license is still tied to the previously used program. I am wondering if I can receive a new license.

Rahul_P1

HI @jeongwoo

Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest