no verification email received

Hafizal

Hi,

Our University Client having problems with the verification process of activating AltairOne account. their students have followed the steps and waited a few days, but no e-mail has been sent. could you please help.

Rahul_P1

Please tell us the university in question and their email domain

Hafizal

University name : Asia Pacific University, Malaysia

email :

1. TP066724@mail.apu.edu.my
2. TP067172@mail.apu.edu.my
3. T0066224@mail.apu.edu.my
4. TP067028@mail.apu.edu.my