Guidelines to ask a question in the community

Jocelyn
Jocelyn
Altair Employee
in Getting Started

Asking clear, well-structured questions helps experts understand your problem quickly and provide better solutions. Taking time to format your question properly increases your chances of getting helpful answers. 

Guidelines for Effective Questions: 

  1. Research first: A solution to your problem may already exist in the community or our other learning resources. 
  2. Write a clear title: Be specific about your problem rather than using vague phrases. 
  3. Give context: Explain what you're trying to achieve and any relevant background information or constraints. 
  4. Show your work: Include what you've tried, any error messages, and your expected outcome vs. what happened. 
  5. Make it reproducible: For technical questions, provide a minimal working example that others can test. 
  6. Tag properly: Always include relevant product names, custom topics, and versions (e.g. AI Studio, Flux, Student Edition License, Altair RapidMiner Platform, v2024.1 etc.) Entire Tag List can be found here:
    https://community.altair.com/discussion/60286/tags-available-in-altair-community
  7. Format properly: Use clear paragraphs, proper grammar, and appropriate formatting for code or technical details. 
  8. Be responsive: Monitor for replies and answer any clarifying questions promptly. Don’t forget to mark your answers as accepted so it can help others with similar problems. 

Few good Examples in our community:

STATSUB (PRELOAD) in Linear Static Analysis

Difference in SimSolid vs Optistruct result

Remember: The clearer and more specific your question, the better answers you'll receive. Avoid vague descriptions like "it doesn't work" and always include relevant details. 

Cheers, 

Altair Community Team 

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