Wrong IP adress

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hello,

 

So basically I'm on a Mac and need to use Altair Embed for school, so I sign in for the university offer from Altair. But when they ask me my IP adress I put the one from my Mac and not the one from the virtual machine I use. So I have everything except the correst licence.dat file. No one from above respond to my mail where I asked for a new license or some help. Any idea of what I can do ?

 

Thanks,

 

Thomas

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Answers

  • QuyNguyenDai
    QuyNguyenDai Altair Community Member
    edited April 2020

    Your IP address (under any OS) has NOTHING to see with Altair's license.

  • Koushik Chandrashekhar_21806
    Koushik Chandrashekhar_21806
    Altair Employee
    edited April 2020

    Hi Thomas,

     

    The MAC version of the student edition has been discontinued except for Inspire studio, Inspire render and Thea products.

     

    If MAC is the only available machine, we suggest you install windows in parallel using boot camp, and use the windows version of the software. Apple support has all the details on this https://www.apple.com/in/support/bootcamp/. When you run it in windows you may need a new license file for the windows ID.

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