How can I reactivate the same license key at a later date within a year?

Marvin95
Marvin95 Altair Community Member

Good day,

Since I downloaded the wrong version of OptiStruct at the time, I have now downloaded the correct version. However, when activating with the activation key, I now get the error message “Error activation license already exists in the license store”.

I have already removed the old license from the file path that is highlighted in blue and inserted a new version of the old license code. Unfortunately, the same message appeared again. Can you please help me?


Thank you very much
Marvin95

Answers

  • Rahul_P1
    Rahul_P1
    Altair Employee

    Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

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