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What's up? My computer was destroyed, and it had a student license on it. I want to install PSIM on the new computer. I can't because my license was activated on the old computer. How do I deactivate it? I don't have access to the old computer.
HI
Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.
Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.
You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest