How I deactivate my licence?

Federico_Zoppi

Good evening,

I am currently using an Inspire student license. However, due to technical problems, my old computer is unusable. How can I deactivate the license on that computer without having access to it, so I can activate the same license on a new one?

Thanks in advance for the help.

Rahul_P1

HI,

Your previous license key activation is now deactivated in Altair one, you can now reactivate the product in your machine with the same license key.

Deactivation and reactivation feature is only if a computer breaks down and is only allowed a few times per user.

You can deactivate the license from one machine and reactivate in another if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest