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Any suggestions on how to get help on support ticket? I opened already 3 of them on the same subject one was closed upon formal reason without attention the othe two did not even draw any attention from support team.
Hi @hath,
Our Support Team is active and potentially experiencing higher volume than normal due to the time of year. What products are you submitting tickets for?
Thanks,
Adam Reid
My trouble is a Thea Render license I own for years. A while ago Thea was unable to access lisence server in order to have my Thea 1.5 licensed. I issued the ticket about 3 weeks ago or even earlier and it was closed unresolved. I made another one and another one yet nobody takes care.
