Unable to use new community portal
Best Answer
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@shashwat001 Any new posts that you make should now have the ability to upload a file using the File Upload icon:
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Altair Employee
Answers
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Hi @shashwat001
I will check with the team that manage the community. In the meantime, were you looking for help with a question?
Best,
Roland0 -
Hello.
I have version 9.10 installed on my MacBook Air and am still having the same issue.
I've attached a screen shot for your reference.
I've also noted the log message below:
Sep 14, 2024 8:36:37 AM SEVERE: Failed to initialize the Browser, HTML5 components might not be available!
Sep 14, 2024 8:36:38 AM SEVERE: Failed to create HTML5 browser!
PS : I am unable to attach screenshot becasue I'm unable to see the icon for attaching.0 -
@shashwat001 Send your screenshot to community@altair.com and I will forward it to @rjones13 so that your question can get answered.0
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@shashwat001 Can you try attaching your screenshot by dragging the image into the body of the question/comment?0
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I am reiterating that intially there was an icon for attahcing screenshot/files but now I don't have. Is there any technical glitch or what's wrong with me ?0
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Hi,
A few questions/things to try:
- have you tried the latest version v2024.1?
- please try deleting the folder here: %HOMEPATH%/.RapidMiner/internal cache
- also test starting in HTML5 safe mode (I've managed to copy and paste an image showing where to find it)
- could you also check no security tools on your laptop are blocking anything e.g. Chromium
Thanks,
Roland1 -
@shashwat001 Any new posts that you make should now have the ability to upload a file using the File Upload icon:
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Hello.I have version 9.10 installed on my MacBook Air and am still having the same issue.I've attached a screen shot for your reference.I've also noted the log message below:Sep 14, 2024 8:36:37 AM SEVERE: Failed to initialize the Browser, HTML5 components might not be available!Sep 14, 2024 8:36:38 AM SEVERE: Failed to create HTML5 browser!
CenterLargeAccessibilityDelete
I have tried but didn't work -
1. Show legacy simple charts - Uncheck/check (both)
2. Show legacy advanced charts - Uncheck/check (both)
3. HTML5 safe mode - Check
I have been stuck for a long time for the same. It's frustrating now.
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@shashwat001 You should be able to upload image now. Please try and let us know if you face any further issues. Thanks.
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It says - You have to be around for a little while longer before you can post links.
It doesn't let me upload the photos/files
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Hi @shashwat001,
Just to confirm:
- Have you tried a newer version than 9.10?
- Have you tried deleting the cache folder mentioned?
- Have you checked your firewall isn't blocking anything such as Chromium?
Thanks,
Roland
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