I have the following dataset...need to calculate the percentage. Given below is a sample data set. The positive survey count, negative survey count & CSAT% are numerals.
The formula is ""positive survey count" / ("positive survey count" + "negative survey count")"
| Employee |
positive survey
count |
negative survey
count |
CSAT% |
| EMP1 |
3 |
2 |
? |
| EMP2 |
5 |
1 |
? |
| EMP3 |
3 |
3 |
? |
| EMP4 |
7 |
2 |
? |