can use FEko

QIAN CAO
QIAN CAO Altair Community Member
edited February 20 in Community Q&A

I get this error when I trying to open CADfeko

 

An error occurred while checking out a license.

Altair License Manager: License error

Feature(s): GlobalZoneAM, HyperWorks, HWFEKOGUI
Error Code: 9
Error Description:
Feature not found

Feature: FEKOGUI
Error Code: 6
Error Description:
[LOCAL] C:\Users\18132\AppData\Local\.altair_licensing\DESKTOP-J3HRJ0Q\licenses\LPEEZ-HU5QZ-RH5OR-2HUBX.lic - (Err: 9) Feature not found
[LOCAL] C:\Program Files\Altair\2023.1\security\altair_lic.dat - (Err: 6) Unable to read file

License Path: C:\Users\18132\AppData\Local\.altair_licensing\DESKTOP-J3HRJ0Q\licenses;C:\Program Files\Altair\2023.1\security\altair_lic.dat

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Answers

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited February 20

    Hi,

    I can see that altair_lic.dat license file is also stored on your system. Please try deleting the .dat file and then activate the license using activation key.

    Let me know if this works.

    image

    You can also follow this video to get access to the student edition bundle on the Altair One marketplace and successfully activate the license using the activation key - https://www.youtube.com/watch?v=b4_-4MZNF7Y.

    P.S. Have you heard about our exciting Altair Global Student Contest? Learn more here - https://web.altair.com/global-student-contest-2023 and enter for a chance to win big! 

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