Slow download of Emded installation files

Terrence Yen
Terrence Yen Altair Community Member
edited May 13 in Community Q&A

I trigger the download of Altair Emded application from marketplace and I notice it take a very long time to download the file despite having high speed internet. Is this an expected behaviour?

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Answers

  • KarenDarnell
    KarenDarnell
    Altair Employee
    edited May 10

    Hi Terrence,

    How long does it take to download the Embed installer? The download is a chunky 1.1GB.

    Do you know your download speed? Here is a site to calculate your expected download speed: https://www.omnicalculator.com/other/download-time 

    Best Regards,

    Karen

     

  • Terrence Yen
    Terrence Yen Altair Community Member
    edited May 13
    Karen Darnell_21479 said:

    Hi Terrence,

    How long does it take to download the Embed installer? The download is a chunky 1.1GB.

    Do you know your download speed? Here is a site to calculate your expected download speed: https://www.omnicalculator.com/other/download-time 

    Best Regards,

    Karen

     

    Hello Karen,

          It took like 5 hours to download the software and it failed after sometime. This is confirmed by the corrupted file which is only 385 MB in size 

    According to Ookla, my download speed is as follows: image

    According to the omnicalculator, the download should complete in less than 1 minute ideally, but a 30mins to 1 hour timeframe is a reasonable expectation for a 1.1 GB file. Having to leave my PC on the whole night for download to complete seems pretty far off from the expectation set by both Ookla and Omnicalculator. Do correct me if I am wrong. Thank you.

    image

    Regards,

    Terrence

  • KarenDarnell
    KarenDarnell
    Altair Employee

    Hi Terrence, I'm sorry for this very late reply. Were you able to download the software at an acceptable speed since we last spoke? If not, please let me know so I can contact the appropriate people at Altair.

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