WHen launching Altiar Hyperview on Citrix VDI, users get the message: Unsupported graphics card detected. ID = NVIDIA Corporation NVIDIA A10-4Q/PCI/SSE2.

Maitrey Modha
Maitrey Modha Altair Community Member
edited April 30 in Community Q&A

When users launch Altair Hyperview 2022.3 on Citrix VDI, they receive above warning message. They can close the popup and work. What could be wrong? How to remediate this warning message. 

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Answers

  • Adriano A. Koga
    Adriano A. Koga
    Altair Employee
    edited April 30

    there's not much to do.

    The graphic card is not officially supported for HV. This doesn't mean it cannot be used nor that it won't work properly.

    It just means there's no official support for it.

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