email with the license file and software download links not received yet

EL Mehdi senn
EL Mehdi senn Altair Community Member
edited May 2023 in Community Q&A

hi 

 i have not received the email with the license file and software download links yet 

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Answers

  • Payal Pawar_20288
    Payal Pawar_20288
    Altair Employee
    edited May 2023

    Hi,

    We have previously sent you an email to your university email ID, which included the software download links and the license file. However, it appears that the emails are being automatically blocked on your end. Could you please provide us with an alternate or personal email address so that we can send the license email to that address instead?

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