Question regarding software installation

Prateek Gaur_22406
Prateek Gaur_22406 Altair Community Member
edited November 2020 in Community Q&A

Respected All,

                     I got a Student License Edition for Hyperworks ,Hypermesh, Hyperview and other Softwares but only Hyperworks is appearing in the downloaded Software. There is no Hypermesh, Hyperview Softwares in the bundled package. So, please let me know how can I get These Softwares for my use. I am attaching the Images for  my support.image

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Answers

  • Adriano Koga_20259
    Adriano Koga_20259 New Altair Community Member
    edited November 2020

    there are a few topics around here about student licensing. They might help you.

    Anyway:

    First: in the student edition it is all one single package, named HyperWorks. So you will have HM, HV, HG, all combined into a single program. (HW Desktop)

     

    Concerning license:

    - you should have received a license file from your registration, a .dat file

    - rename it to altair_lic.dat and copy it to the installation folder, under the 'security' folder. (probably there are some instructions for this in the email that you've received with your license).

     

    Can you try these?

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited November 2020

    Hi Prateek,

    I see that you are trying to use the Hosted License of your University. The license expired on 2020-08-01.

    You can get your own student license from https://altairuniversity.com/free-altair-student-edition/.

    Thanks,

    Matthieu

  • Koushik Chandrashekhar_21806
    Koushik Chandrashekhar_21806
    Altair Employee
    edited November 2020

    Hi Prateek,

    First of all, after you install the bundle, the following tools can be accessed from the start menu:

    image

     Inside HyperWorks Desktop 2020, you can access the following tools in Client Selector:

    image

    Now, the solution for the license error which you are facing:

    Kindly read the following instructions carefully till the end:

    Solution for the error:

     The software requires a license file to function, You should find the license file attached to the email with the software download links,

     After downloading the license file, rename it to altair_lic.dat and place the same in the <installation directory>/security folder

     If you have already done the above and still face the error, Use windows folder options / view > display file name extensions, to make sure the file is named altair_lic.dat and not altair_lic.dat.dat,

     You need to confirm if the Ethernet address in the license file is the correct one and matches the one in your machine.

     When you open the license file in a text editor you will see an Ethernet address there in a line that says "ETHERNET =

    The Ethernet ID is the ID of your machine which is exactly 12 hexadecimal numbers. For example D4WRF478F398

     Run ipconfig/all in command window and check for physical address under Ethernet adapter local area connection:

     The listed physical address under Ethernet adapter local area connection should be used to generate the license file, if there is no listing of Ethernet adapter local area connection, the address under Wireless Adapter LAN Wifi must be used.

     That means if the address provided as above does not match the one in the license file, please request for the license file again with the correct Ethernet ID here https://studentedition.altair.com/

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