Altair HHWU Error Code: -11

Paulo Libório
Paulo Libório New Altair Community Member
edited October 2022 in Community Q&A

During a Free Trial license period, yet to be expired, there was a License Error that's impeding the software usage, returning Error Code: -11, as follows:

image

Why is it "attempeting to borrow" and what does that mean?

I get that the error is telling that it isn't able to borrow the license for that period because It'd expire sooner than the end date of the borrowing. But shouldn't it borrow while it's possible (meaning until the end of the license validity)?

Is there a way to "cancel" this borrow feature?

Best Regards!
Paulo Libório.

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Answers

  • Matthieu Pupat
    Matthieu Pupat
    Altair Employee
    edited October 2022

    Hello,

    Please make sure to uncheck Offline mode from the License setup window.

    Thanks,

    Matthieu

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