HYPERSTUDY - NO MODULE NAMED 'alt'

hrishikesh khairnar
hrishikesh khairnar Altair Community Member
edited May 2022 in Community Q&A

UNABLE TO USE HYPERSTUDY

 

1 Message: Read preference file ( C:\Program Files\Altair\2021-edu\hwdesktop\hw\preferences_hst.mvw ).

   2 Error  : No module named 'alt' at line 13 of C:/Program Files/Altair/2021-edu/hwdesktop/hst/io/external_funcs/py/hstreaderxls.py
   3 Error  : No module named 'alt' at line 13 of C:/Program Files/Altair/2021-edu/hwdesktop/hst/io/external_funcs/py/hstreaderxls.py
   4 Warning: Possible Python failure while reading preferences No module named 'alt' at line 13 of C:/Program Files/Altair/2021-edu/hwdesktop/hst/io/external_funcs/py/hstreaderxls.py.
   5 Message: Read settings file ( C:\Users\khair\AppData\Local\Altair\HyperStudySettings.xml ).
   6 Warning: Can't register python function. File (  ) does not exist.
   7 Message: Read settings file ( C:\Users\khair\AppData\Local\Altair\HyperStudySettings_v2021.0.0.33.2033991.xml ).
   8 Error  : No module named 'alt'

Answers

  • Adriano A. Koga
    Adriano A. Koga
    Altair Employee
    edited April 2021

    i've never seen this.Unfortunately i don't have the student version here to test.

    is this happening only by launching the product?

    Or any specific action is triggering it?

    All the other softwares are working fine?

  • Olcay Met_22435
    Olcay Met_22435
    Altair Employee
    edited April 2021

    There is an installation-related issue in HyperStudy of HyperWorks EDU Bundle 2021 and it will be fixed it in the next release, 2021.1. The current workaround would be to go back to earlier version and install student edition 2020.1.

    Thanks.

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited April 2021

    We have sent you the previous exe by email... this issue is only with HyperStudy student edition and is fixed in the upcoming release.

  • Abubakar
    Abubakar Altair Community Member
    edited August 2021

    @Rahul Ponginan Hello, I'm having the a similar error and I just installed hyperstudy today using the link that was emailed to me. How can I get a version that doesn't have this error?

    141 Error  : No module named 'alt'  142 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\spreadsheet\spreadsheet_metadata.py )  143 Error  : No module named 'alt'  144 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\workbench\workbench_metadata.py )  145 Error  : No module named 'alt'  146 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\feko\feko_metadata.py )  147 Error  : No module named 'alt'  148 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\flux\flux_metadata.py )  149 Error  : No module named 'alt'  150 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\fluxmotor\fluxmotor_metadata.py )  151 Error  : No module named 'alt'  152 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\operator\operator_metadata.py )  153 Error  : No module named 'alt'  154 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\simlab\simlab_metadata.py )  155 Error  : No module named 'alt'  156 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\pyfit\pyfit_metadata.py )  157 Error  : No module named 'alt'  158 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\knowledge_studio\knowledge_studio_metadata.py )  159 Error  : No module named 'alt'  160 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\inspire_studio\inspire_studio_metadata.py )  161 Error  : No module named 'alt'  162 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\lookup\lookup_metadata.py )  163 Error  : No module named 'alt'  164 Error  : Failed to instantiate python module ( C:\Program Files\Altair\2021-edu\hwdesktop\hst\etc\connections\bpreproc\bpreproc_metadata.py )  165 Verbose: Exec ( "C:/Program Files/Altair/2021-edu/hwdesktop/hw/tcl/tcl8.5.9/win64/bin/wish85.exe" "C:/Program Files/Altair/2021-edu/hwdesktop/hw/tcl/study/hstAbout.tbc" ::hwt::OpenHelpTopic "C:/Program Files/Altair/2021-edu/hwdesktop" hst topics/design_exploration/model_define_t )  166 Verbose: Exec ( "C:/Program Files/Altair/2021-edu/hwdesktop/hw/tcl/tcl8.5.9/win64/bin/wish85.exe" "C:/Program Files/Altair/2021-edu/hwdesktop/hw/tcl/study/hstAbout.tbc" ::hwt::OpenHelpUpdates "C:/Program Files/Altair/2021-edu/hwdesktop" )  167 Message: Logging time ( 2021-08-24 14:35:17 ), Elapsed time ( 01:00:00 ) )
  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited August 2021

    We have sent you the previous exe by email which will not have this issue, please uninstall this version and install the version sent to you by email.

  • Gaurav Sobti
    Gaurav Sobti Altair Community Member
    edited September 2021

    It is better to not use the email link as it leads to the same installation and same errors.

    Perhaps fresh download from website works.

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited October 2021

    It is better to not use the email link as it leads to the same installation and same errors.

    Perhaps fresh download from website works.

    HI,

    in the previous post above, by email I mean the email we sent to the user again with the exe of the previous version 2020.1 which will not have this issue, do you need the previous version exe to work on such simulation?

  • Anatole Morcos
    Anatole Morcos Altair Community Member
    edited October 2021

    I have the same problem. But i can't find another way to download Hyperworks bundle.

     

    Is it possible to get the .exe for the previous hyperworks bundle that works ?

     

    Best regards,

     

    Anatole

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited October 2021

    We have sent you the previous exe by email which will not have this issue, please install the version sent to you by email today.

  • Igor Gorbenko
    Igor Gorbenko Altair Community Member
    edited January 2022

    How can i get previous hyperstudy version as i have  the same problem&

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited January 2022

    We have sent you the previous exe by email which will not have this issue, please install the version sent to you by email today.

  • Matteo Mercuri
    Matteo Mercuri Altair Community Member
    edited April 2022

    We have sent you the previous exe by email which will not have this issue, please uninstall this version and install the version sent to you by email.

    I've the same problem. I'm not able to execute the exercise HS-1020 because no ".out" file is created. 

  • Matteo Mercuri
    Matteo Mercuri Altair Community Member
    edited April 2022

    I've the same problem. I'm not able to execute the exercise HS-1020 because no ".out" file is created. 

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited April 2022

    We have sent you the previous exe by email which will not have this issue, please install the version sent to you by email today.

  • Thomas Snijders
    Thomas Snijders New Altair Community Member
    edited April 2022

    Dear sir, dear madam,

     

    I installed Hyperstudy student version and I got the same problem.

    Is it possible to send me the previous exe?

     

    Thanks in advance,

     

    Thomas

  • Lee_21489
    Lee_21489 Altair Community Member
    edited April 2022

    I just got this same problem after installation today. Can you please send me the previous exe?

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited April 2022

    Dear sir, dear madam,

     

    I installed Hyperstudy student version and I got the same problem.

    Is it possible to send me the previous exe?

     

    Thanks in advance,

     

    Thomas

    We have sent you the previous exe by email which will not have this issue, please install the version sent to you by email today.

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited April 2022

    We have sent you the previous exe by email which will not have this issue, please install the version sent to you by email today.

  • Simon_22134
    Simon_22134 Altair Community Member
    edited May 2022

    I have the same issue can I have the version that works for hyperstudy.

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited May 2022

    We have sent you the previous exe by email which will not have this issue, please install the version sent to you by email today.