A place to ask questions about Altair products or solutions and receive help from community members or Altair employees. Don't forget to tag with the product/topic related to your question. Once you receive a satisfactory answer on your question, kindly mark your answers as "Accepted" so it can help others with similar problems.
Hello dear ALTAIR SUPPORT TEAM I am a student at Yıldız Technical University. I am currently having an issue with my PSIM license activation. I recently had to format my computer, and now I cannot use my activation key. I get the error: "This license was already activated using different HostIDs." It seems the system…
the license key is not working anymore on my computer, it is saying that i used the license key on another computer and that is not true. i have an error message saying that it is unable to activate. Together with this message there are some screenshots. i waiting for your answer. regards.
I tired to create one using Solutions > E-Motor > Flux Motor > Inner magnet. Then when i go to create Outer slot it says "Please delete existing sketches to create a Outer Slot", i need both to create the 2D Profile of the Motor. Í'm i missing something? Thanks
I want to deactivate my student license. I accidentally deleted Psim. Could Altair possibly deactive this for me? Thank you!
I need to request a reset for my Altair Student Edition license. My old computer, which had my active student license, broke down and was completely formatted (i change the ssd card). I am now trying to set up HyperMesh on my new computer, but I cannot activate it. When using the Altair License Utility on my new PC: Trying…
Hello Altair Support, I would like to request deletion of my Altair One account. I am unable to delete the account myself through the profile settings, so I am asking for manual assistance. Please delete this account and let me know once the deletion has been completed. Thank you.
My college Email isn't working here. I'm still a student but the college email i tried to sign up with hasn't been accepted by the data base. i need the student's license to install the apps and learn the software. so what should i do now?
I am trying to get accurate predictions for the deflection of a beam using the Altair physicsAI. I want to get a field prediction so I am looking into the GCNS and TNS architecture. Initially I followed the I-beam tutorial. This gave very accurate results, even for smaller data sets. However I noticed that all beams had…
Description: I need to perform a coupled analysis between EDEM and ABAQUS. However, currently I have a student license of EDEM. As a beginner to EDEM, I couldnt find the coupling option between these two. I suspect this feature is not available under student license. Can anyone confirm on this? Thanks in advance.…
Dear all, I have a question about applying initial tension to fasteners in Altair Inspire. In previous Altair releases (I believe I was on 2023), there was a section in the Property Editor for Fasteners to adjust its pretension, which is also explained in this…
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