License Activation Error: "Already activated using different HostIDs" (PSIM Student Edition)

Burak123

Hello dear ALTAIR SUPPORT TEAM

I am a student at Yıldız Technical University. I am currently having an issue with my PSIM license activation.

I recently had to format my computer, and now I cannot use my activation key. I get the error: "This license was already activated using different HostIDs." It seems the system recognizes my laptop as a new device after the format.

Could you please reset my activation key so I can reactivate it on my current system?

Thank you

Ankita_v

@Burak123

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –
https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks