A place to ask questions about Altair products or solutions and receive help from community members or Altair employees. Don't forget to tag with the product/topic related to your question. Once you receive a satisfactory answer on your question, kindly mark your answers as "Accepted" so it can help others with similar problems.
Hello, I am a student user of PSIM and I currently have a student license registered on a computer that I no longer have access to (permanently unavailable). I would like to transfer my license to a new computer, but I am unable to deactivate it on the previous one. Could you please assist me with resetting or transferring…
Hi I have problems with the mouse movements in SimSolid. I use the Catia V5 settings and I have a 3Dconnection CAD mouse. When I try to move, zoom and rotate the movement is bad, sometimes i get movement but sometime nothing happends. I Have a Nvidia RTX 2000 Ada version. Someone that have a solution for me? Best regards
I have a cloud of node or elements I need to translate in a cylindrical coordinate system on the 1 DoF (Radius). This was simple to do in the old interface but I cannot get it to work in the new interface. If I select the 1 DoF on the local cylindrical system it does a translation in a cartesian coordinate system manner.…
I've received a license.dat file that expire on 2025.06.02. This is the license log [05/05/25 17:35:34] System Error during checking out: Altair License Manager: License error Feature: GlobalZoneEU Error Code: 12 Error Description: [NETWORK] 6200@localhost - (Err: 12) Software expired Feature: HyperworksEDU Error Code: 51…
I want to run SimLab 2025 for EMAG/Flux, and I already have an AU Electronic Designer/Engineer license under my account. During the SimLab installation, the installer requires that I choose between a node-locked and server license. Which one should I choose? How do I link it to the AU under my account? Thanks!
I am trying to get the installer (hwDesktop2025_Linux64.bin) to understand that there is plenty of disk space but it only ends up with "Not enough TEMP space" after the step where I specify web browser path. RHEL 8.10 I have attempted to set TEMP folder by using IATEMPDIR='/home/myhomefolder' (32 TB free, which one thinks…
i formatted my laptop and re-installed altair again when i tried to deactivate my licenses it saying license not found i have copied the license from the website
Hello all, I am studying optistruct, and I want to do a nonlinear material and transient load tube compression analysis, but i failed. I can succeed to run the model with nonlinear material with static load or linear material with transient load. But if I combined both, I failed. Could anyone help check my model? thank you.
Hello everyone, currently I am trying to build a two wheeler model in MotionView 2024 with the help of the reference model provided. When I am adding a new reference entity like point, body, joint etc. I am able to change the label but not able to change the varname. If I try to change, it is showing an error stating that…
Hi. I completed the Getting Started with HyperLife v2023.1 coarse and recieved a certificatge. But the name on the certificate is ???????????. I think thats why because my name is in Greek because i've registered from my academic mail. PLease tell me how to change that and if i attent more coarses, it would be the same…
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