Inspire and Virtual Wind Tunnel freeze and don't open
Altair EmployeeHi All,
Recently as a partnership with Altair, I have been given the full HyperWorks suite as sponsorship. All works with the license etc. etc. however when I try to open either Inspire or Virtual Wind Tunnel, the software freezes and doesn't open. My system specs are Windows 7 64-bit, Intel core i5 and 8GB RAM.
Thanks,
Alfie Payne
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Altair EmployeeHi,
No I'm not - not as far as I am aware. I have an altair_lic.dat file in the security folder within C:\Program Files\Altair\13.0\security folder.
Altair Employeeopen the license file in a text editor and see if it has the Inspire and VWT features, if so place the license file within the security folder within the inspire folder and the vwt folder as well and try,
Altair EmployeeI've tried this and it still isn't working - do I need to set any environment variables? If so what would these be?
Alfie
Altair EmployeeCan you send us a copy of the license file to altairuniversity@altair.com
Meanwhile it is possible that these tools were not installed correctly, can you redownload the software suite, carry out a MD5 checksum to see if the checksum value matches the one on the site and then reinstall the suite please, thanks
Altair EmployeeI've just sent the file through - also, a reinstall hasn't worked I've tried that today as well.
Alfie
Hi Alfie,
Are you using the HHWU to connect to the license servers at altair?