🎉Community Raffle - Win $25

An exclusive raffle opportunity for active members like you! Complete your profile, answer questions and get your first accepted badge to enter the raffle.
Join and Win

Could my license be expired? (Error 6 and Error 9)

User: "clearcloud"
New Altair Community Member
Updated by clearcloud

Hi there!

I was using HyperMesh perfectly the day before and I have requested for an academic license (for my individual research project) from Altair, but unfortunately I suddenly faced this message today.

I have used 6200 as the port and JessicaLee is the host name for this machine as shown.

image.png.3379220a7683ecdbfa62cbf0010d09dd.png

Error message:
image.png.bc80920ab2a58916c096ed07329f487d.png

I've put the license file in the security>bin folder:
image.png.73478850c6ebfdaac939e29b05304e1d.png

Do let me know! I need to get back to using the software as soon as possible as I have a submission for my analysis coming up pretty soon!

<?xml version="1.0" encoding="UTF-8"?>image.png

Find more posts tagged with

Sort by:
1 - 5 of 51
    User: "QuyNguyenDai"
    Altair Community Member
    Updated by QuyNguyenDai

    Do you have a Network License Server on the host JessicaLee?

    User: "Sanjay Nainani_20973"
    New Altair Community Member
    Updated by Sanjay Nainani_20973

    I've put the license file in the security>bin folder:

    Please put the file in 'Security' folder only not the 'bin' folder.

     

    Please let us know if this works.

     

    Thankyou

    User: "Rahul_P1"
    Altair Employee
    Updated by Rahul_P1

    The license should be placed in the security folder itself and not the bin folder, 

    see 

     

    User: "Altair Forum User"
    Altair Employee
    Updated by Altair Forum User

    Hi gopal,

     

    I have done modelling and setup the model has you said but i am not getting any movement. Can you please check once so that it will easy for to check it i am attaching the model.

    Unable to find an attachment - read this blog

    User: "clearcloud"
    New Altair Community Member
    OP
    Updated by clearcloud

    Apologies for the late reply on this! @Q.Nguyen-Dai @Sanjay Nainani @Rahul Ponginan @ajaykumar

    Thank you so much for your help on this! I have contacted Altair and they have issued me a stand-alone license for my machine to replace the network license and I have been able to use HyperWorks ever since! :)/emoticons/default_smile.png' srcset='/emoticons/smile@2x.png 2x' title=':)' width='20' />

    Cheers and have a great week ahead,
    Jess