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Could my license be expired? (Error 6 and Error 9)

clearcloud

Hi there!

I was using HyperMesh perfectly the day before and I have requested for an academic license (for my individual research project) from Altair, but unfortunately I suddenly faced this message today.

I have used 6200 as the port and JessicaLee is the host name for this machine as shown.

image.png.3379220a7683ecdbfa62cbf0010d09dd.png

Error message:
image.png.bc80920ab2a58916c096ed07329f487d.png

I've put the license file in the security>bin folder:
image.png.73478850c6ebfdaac939e29b05304e1d.png

Do let me know! I need to get back to using the software as soon as possible as I have a submission for my analysis coming up pretty soon!

<?xml version="1.0" encoding="UTF-8"?>

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Accepted answers

All comments

QuyNguyenDai

Do you have a Network License Server on the host JessicaLee?

Sanjay Nainani_20973

I've put the license file in the security>bin folder:

Please put the file in 'Security' folder only not the 'bin' folder.

Please let us know if this works.

Thankyou

Rahul_P1

The license should be placed in the security folder itself and not the bin folder,

see

Altair Forum User

Hi gopal,

I have done modelling and setup the model has you said but i am not getting any movement. Can you please check once so that it will easy for to check it i am attaching the model.

Unable to find an attachment - read this blog

clearcloud

Apologies for the late reply on this! @Q.Nguyen-Dai @Sanjay Nainani @Rahul Ponginan @ajaykumar

Thank you so much for your help on this! I have contacted Altair and they have issued me a stand-alone license for my machine to replace the network license and I have been able to use HyperWorks ever since! /emoticons/default_smile.png' srcset='/emoticons/smile@2x.png 2x' title=':)' width='20' />

Cheers and have a great week ahead,
Jess