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Could my license be expired? (Error 6 and Error 9)

clearcloudUser: "clearcloud"
New Altair Community Member
Updated by clearcloud

Hi there!

I was using HyperMesh perfectly the day before and I have requested for an academic license (for my individual research project) from Altair, but unfortunately I suddenly faced this message today.

I have used 6200 as the port and JessicaLee is the host name for this machine as shown.

image.png.3379220a7683ecdbfa62cbf0010d09dd.png

Error message:
image.png.bc80920ab2a58916c096ed07329f487d.png

I've put the license file in the security>bin folder:
image.png.73478850c6ebfdaac939e29b05304e1d.png

Do let me know! I need to get back to using the software as soon as possible as I have a submission for my analysis coming up pretty soon!

<?xml version="1.0" encoding="UTF-8"?>image.png

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