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"Updating" to HyperWorks 14.0

User: "Altair Forum User"
Altair Forum User
Altair Employee
Updated by Altair Forum User

Hello,

 

in the past few weeks I had HyperWorks 13.0 installed. Today I installed the new version. When I open the program, there is an Error coming up which says:
 

 

Altair License Manager: License error

 

Feature: GlobalZoneEU
Error Code: 9
Error Description:
[LOCAL] C:/Program Files/Altair/14.0-edu/security/altair_lic.dat - (Err: 9) Feature not found

 

Feature: HyperMesh
Error Code: 9
Error Description:
[LOCAL] C:/Program Files/Altair/14.0-edu/security/altair_lic.dat - (Err: 9) Feature not found

License Path: C:/Program Files/Altair/14.0-edu/security/altair_lic.dat

 

 

I copied the same license that I had for 13.0 in the folder of the version 14.0. Do I have to go to the shop and 'buy' another one? What else do I have to do? I also unistalled the version 13.0.

 

Please help me!
 

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    User: "Altair Forum User"
    Altair Forum User
    Altair Employee
    OP
    Updated by Altair Forum User

    HI Konstantin Heiss,

     

    HyperWorks SE 13.0 license will not work to use HyperWorks 14.0 SE.

     

    Apply for a new 14.0 SE license from Altair Online Store :)/emoticons/default_smile.png' srcset='/emoticons/smile@2x.png 2x' title=':)' width='20'> 

    User: "Altair Forum User"
    Altair Forum User
    Altair Employee
    OP
    Updated by Altair Forum User

    Hi Prakash Pagadala,

     

    thanks for the fast answer, I ordered a new license.

     

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