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Error 6 - Find host ID when no ethernet card

User: "Altair Forum User"
Altair Forum User
Altair Employee
Updated by Altair Forum User

Hello everyone,

 

I try to install hyperworks 2017 student edition (free version). I received all the e mails from Altair University and I installed everything but I have a License error : error 6.

I think that the problem is that I gave them the wrong ethernet host ID. On my computer I don't have any ethernet port and it seems that I don't have any ethernet card, so I don't know how to find the ethernet host ID... I don't have any good result in the command cmd with ipconfig/all or getmac/FO LIST/ V | clip. I would be happy to know how whitch code I should give them for the license.

 

Thank you for your help ! You will find attached my error message and my results with ipconfig/all and getmac/FO LIST/ V | clip

 

Camille

 

 

<?xml version="1.0" encoding="UTF-8"?>error 6.PNG

<?xml version="1.0" encoding="UTF-8"?>ipconfig_all_1.PNG

<?xml version="1.0" encoding="UTF-8"?>ipconfig_all_2.PNG

<?xml version="1.0" encoding="UTF-8"?>getmac.PNG

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