Not able to 'Create Case' in Customer Service
I want to open a 'Case' for customer support. The website is requiring an 'account' be selected, but I do not know what is being requested.
Help?
Best Answer
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Hello ,
You can contact Data Analytics support using the following phone numbers:
US and Canada:
Monday-Friday:
Phone: +1-800.988.4739
Phone: +1 978.275.8350Europe, Middle East, Africa:
Monday-Friday
Phone: +44 808 189 2481or email to dasupport@altair.com
Thank you,
Zhanna Abidor
1
Altair EmployeeAnswers
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Hello @Jesse Coull,
It is requesting the name of your Organization. For example you would list: Cambium Learning Group.
Kindly,
Rebecca Cronin
DA Customer Success
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Hi
I am have the same issue
When I try to enter the name of my Organization - ENSONO - and even tried the name listed in the WPS license - WIPRO - and it simply comes back as 'No Matches Found'Is there a contact number for this product that I can call for? I am try to address an issue with an abending MVS job.
Thanks
0 -
Hello ,
You can contact Data Analytics support using the following phone numbers:
US and Canada:
Monday-Friday:
Phone: +1-800.988.4739
Phone: +1 978.275.8350Europe, Middle East, Africa:
Monday-Friday
Phone: +44 808 189 2481or email to dasupport@altair.com
Thank you,
Zhanna Abidor
1