Hypermesh 2017 crashes and then starts

Altair Forum User

Altair Employee

Updated Oct 4, 2020 by Altair Forum User

Hi to everyone,

I just got Windows 10, when I open Hypermesh 2017 (even as administrator), I can see on the task manager that System uses 100% GPU, and Hypermesh doesn't respond. If I wait a while (about 30 secs) Hypermesh starts using CPU and starts working. When I open a model, it goes very slow, systems uses 100% GPU again, and Hypermesh glitches.
Does anybody know what I should do? I didn't have this problems on Windows 8.1. Everything was running well.

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Altair Community Member

Updated May 26, 2019 by Pranav Hari

Hi Smimo

Do you have an extrenal GPU? If yes please mention the make and the specification

Altair Forum User

Altair Employee

OP

Updated May 26, 2019 by Altair Forum User

I have an integrated GPU and a dedicated one which is amd radeon r7 m260.

Altair Forum User

Altair Employee

OP

Updated May 26, 2019 by Altair Forum User

Hi Smimo

Do you have an extrenal GPU? If yes please mention the make and the specification

Yeah, I have a dedicated one on my laptop. It's a Amd radeon r7 m260

Altair Forum User

Altair Employee

OP

Updated May 27, 2019 by Altair Forum User

Problem solved. I had to reinstall GPU drivers. Now everything is working like it's meant to be.

Altair Community Member

Updated May 27, 2019 by Pranav Hari

Thanks for the update

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