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simulator error

User: "Ibrahim Al Qabani_20554"
New Altair Community Member
Updated by Ibrahim Al Qabani_20554

When I click on the simulator to generate the material bed, the software just randomly closes. Does anyone have any idea why that is? Thank you 

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    User: "PrasadAvilala"
    Altair Employee
    Updated by PrasadAvilala

    Hi Ibrahim,

    So far, we observe this issue with the below 2 reasons

    1) EDEM license might be Academic, however, this got fixed in EDEM v2022.1

    2) In Rendering options legacy might be selected, you have to change it to Nvidia. Follow the below steps

     

    Go to Tools-->Options--> Rendering Options--> Instanced select as shown in below picture.

    Please do these changes and let us know if still you face the problem

     

    image

     

    Thanks,

    Prasad A

     

    User: "Renan"
    Altair Employee
    Updated by Renan

    Hi Ibrahim,

    If you're using the student version of EDEM, there's a bug with the 2022.1 release. This bug has been fixed in the 2022.2 release so I'd recommend you download that version from the Altair marketplace.

    Best regards,

    Renan

    User: "Ibrahim Al Qabani_20554"
    New Altair Community Member
    OP
    Updated by Ibrahim Al Qabani_20554

    Hi Ibrahim,

    So far, we observe this issue with the below 2 reasons

    1) EDEM license might be Academic, however, this got fixed in EDEM v2022.1

    2) In Rendering options legacy might be selected, you have to change it to Nvidia. Follow the below steps

     

    Go to Tools-->Options--> Rendering Options--> Instanced select as shown in below picture.

    Please do these changes and let us know if still you face the problem

     

    image

     

    Thanks,

    Prasad A

     

    I still face the same problem after making the changes. Thanks 

    User: "Ibrahim Al Qabani_20554"
    New Altair Community Member
    OP
    Updated by Ibrahim Al Qabani_20554

    Hi Ibrahim,

    If you're using the student version of EDEM, there's a bug with the 2022.1 release. This bug has been fixed in the 2022.2 release so I'd recommend you download that version from the Altair marketplace.

    Best regards,

    Renan

    Is that version for free as well?

    User: "Renan"
    Altair Employee
    Updated by Renan

    Is that version for free as well?

    Yes, the student version is free but it has some limitations. You can find the limitations here: https://altairuniversity.com/altair-student-edition-limitations/