simulator error

Ibrahim Al Qabani_20554

When I click on the simulator to generate the material bed, the software just randomly closes. Does anyone have any idea why that is? Thank you 

Prasad Avilala_20558

Hi Ibrahim,

So far, we observe this issue with the below 2 reasons

1) EDEM license might be Academic, however, this got fixed in EDEM v2022.1

2) In Rendering options legacy might be selected, you have to change it to Nvidia. Follow the below steps

 

Go to Tools-->Options--> Rendering Options--> Instanced select as shown in below picture.

Please do these changes and let us know if still you face the problem

 

 

Thanks,

Prasad A

 

Renan

Hi Ibrahim,

If you're using the student version of EDEM, there's a bug with the 2022.1 release. This bug has been fixed in the 2022.2 release so I'd recommend you download that version from the Altair marketplace.

Best regards,

Renan

Ibrahim Al Qabani_20554

Prasad Avilala_20558 said:

Hi Ibrahim,

So far, we observe this issue with the below 2 reasons

1) EDEM license might be Academic, however, this got fixed in EDEM v2022.1

2) In Rendering options legacy might be selected, you have to change it to Nvidia. Follow the below steps

 

Go to Tools-->Options--> Rendering Options--> Instanced select as shown in below picture.

Please do these changes and let us know if still you face the problem

 

 

Thanks,

Prasad A

 

I still face the same problem after making the changes. Thanks 

Ibrahim Al Qabani_20554

Renan Calmon_20325 said:

Hi Ibrahim,

If you're using the student version of EDEM, there's a bug with the 2022.1 release. This bug has been fixed in the 2022.2 release so I'd recommend you download that version from the Altair marketplace.

Best regards,

Renan

Is that version for free as well?

Renan

Ibrahim Al Qabani_20554 said:

Is that version for free as well?

Yes, the student version is free but it has some limitations. You can find the limitations here: https://altairuniversity.com/altair-student-edition-limitations/