🎉Community Raffle - Win $25

An exclusive raffle opportunity for active members like you! Complete your profile, answer questions and get your first accepted badge to enter the raffle.
Join and Win

Wrong IP adress

User: "Altair Forum User"
Altair Forum User
Altair Employee
Updated by Altair Forum User

Hello,

 

So basically I'm on a Mac and need to use Altair Embed for school, so I sign in for the university offer from Altair. But when they ask me my IP adress I put the one from my Mac and not the one from the virtual machine I use. So I have everything except the correst licence.dat file. No one from above respond to my mail where I asked for a new license or some help. Any idea of what I can do ?

 

Thanks,

 

Thomas

Find more posts tagged with

English
Licensing and Altair Units
Sort by:
1 - 2 of 21
    User: "QuyNguyenDai"
    QuyNguyenDai
    Altair Community Member
    Updated by QuyNguyenDai

    Your IP address (under any OS) has NOTHING to see with Altair's license.

    User: "Koushik Chandrashekhar_21806"
    Koushik Chandrashekhar_21806
    Altair Employee
    Updated by Koushik Chandrashekhar_21806

    Hi Thomas,

     

    The MAC version of the student edition has been discontinued except for Inspire studio, Inspire render and Thea products.

     

    If MAC is the only available machine, we suggest you install windows in parallel using boot camp, and use the windows version of the software. Apple support has all the details on this https://www.apple.com/in/support/bootcamp/. When you run it in windows you may need a new license file for the windows ID.

Quick Links