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Installation Error: Missing Readers and Templates

Altair Forum UserUser: "Altair Forum User"
Altair Forum User
Altair Employee
Updated by Altair Forum User

I am able to install and run HyperWorks v13.0, but i get 64 errors about files not found. I have attached the text file.

Unable to find an attachment - read this blog

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    Altair Forum UserUser: "Altair Forum User"
    Altair Forum User
    Altair Employee
    OP
    Updated by Altair Forum User

    1 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/hfdat.tpl.
       2 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/hfdat_fld.tpl.
       3 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/abaqus_mass_new.tpl.
       4 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/adams_matrix.tpl.
       5 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/defgeo.tpl.
       6 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/excel2_dif.tpl.
       7 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/excel_dif.tpl.
       8 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/gceout.tpl.
       9 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/genhist.tpl.
      10 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/msolve_plt.tpl.
      11 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/ms51_plt.tpl.
      12 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/osforce.tpl.
      13 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/pammass.tpl.
      14 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/pammass_2g.tpl.
      15 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/shock.tpl.
      16 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/tab.tpl.
      17 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/hx_out.tpl.
      18 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/hx_exp.tpl.
      19 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/marc_t19.tpl.
      20 Warning: Import template not found:  C:/Program
                  Files/Altair/13.0-edu/templates/import/ansys_mass.tpl.
      21 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgspd.exe not
                  found.
      22 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_sbtout.exe
                  not found.
      23 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_sleout.exe
                  not found.
      24 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hglst.exe not
                  found.
      25 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgadrtracklab.exe
                  not found.
      26 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgfchart.exe not
                  found.
      27 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgiso6487.exe not
                  found.
      28 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgares.exe not
                  found.
      29 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdacreader.exe not
                  found.
      30 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgrpc3reader.exe
                  not found.
      31 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgfbd.exe not
                  found.
      32 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgmadymo.exe not
                  found.
      33 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_nodfor.exe
                  not found.
      34 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdaisy.exe not
                  found.
      35 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgthp++.exe not
                  found.
      36 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_rbdout.exe
                  not found.
      37 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_spcforc.exe
                  not found.
      38 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_glstat.exe
                  not found.
      39 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_trhist.exe
                  not found.
      40 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_dbfsi.exe
                  not found.
      41 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_sphout.exe
                  not found.
      42 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_ncforc.exe
                  not found.
      43 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_swforc.exe
                  not found.
      44 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_bndout.exe
                  not found.
      45 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_abstat.exe
                  not found.
      46 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgtiemOrbit.exe not
                  found.
      47 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_deforc.exe
                  not found.
      48 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hghdf.exe not
                  found.
      49 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdiadem.exe not
                  found.
      50 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgopt.exe not
                  found.
      51 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgunv.exe not
                  found.
      52 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/spline.exe not
                  found.
      53 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_rcforc.exe
                  not found.
      54 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_jntforc.exe
                  not found.
      55 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/dads_graph.exe not
                  found.
      56 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgadams_xmlres.exe
                  not found.
      57 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgiso13499.exe not
                  found.
      58 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_rwforc.exe
                  not found.
      59 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_secforc.exe
                  not found.
      60 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_binout.exe
                  not found.
      61 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_nodout.exe
                  not found.
      62 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_elout.exe
                  not found.
      63 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdyna_matsum.exe
                  not found.
      64 Warning: External reader C:/Program
                  Files/Altair/13.0-edu/io/abf_readers/bin/win64/hgdynamass.exe not
                  found.

    Altair Forum UserUser: "Altair Forum User"
    Altair Forum User
    Altair Employee
    OP
    Updated by Altair Forum User

    Hi,

    what is the Operating system you are using?

    The executable you have is either corrupted or not downloaded to complete.

    Could you please try downloading the executable from Altair store and install the same?

    User: "Rahul_P1"
    Rahul_P1
    Altair Employee
    Updated by Rahul_P1

    Is the problem with the full version or the student edition? 

    Altair Forum UserUser: "Altair Forum User"
    Altair Forum User
    Altair Employee
    OP
    Updated by Altair Forum User

    i cant download the student version. When the download bar fulled, some error occurred says my computer do to many activities, anyone know how to solve it?

    Thanks 

    User: "Rahul_P1"
    Rahul_P1
    Altair Employee
    Updated by Rahul_P1

    Pasha, as explained you are using 32 bit machine and not a 64 bit

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