My PSIM Student License is stuck on another computer. What can I do about it?

Question

Hello. I had to use PSIM for some classes last year, and my one year student license period hasn't yet expired. Since then, my computer broke and I had to get a new one. Now, I can't activate it on the new one, and can't remove it from the first one. Does anyone know how to fix this?

Ankita_v · Accepted Answer

@bragapedro

Your license key has been deactivated in Altair One, and you can now reactivate your student license using the same key.

Kindly note, The Altair Free Student Edition license is valid for use on only one device, it cannot be shared or activated on multiple machines at the same time AND Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

Thanks