problem with activating my Inspire student license

User: "minkyung"
Altair Community Member

I have a problem with activating my Inspire student license on another computer after deactivating it.

The error code appears as follows

ERROR: SOAP 1.1 fault SOAP-ENV:Server [no subcode]
"Host not found"
Detail: get proxy host by name failed in tcp_connect()

I finished the deactivation process safely, but the activation is not progressing on other device. Is there anyone who can help me out?

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    User: "SuLin Shin"
    Altair Employee
    Accepted Answer

    안녕하하세요, 한국알테어입니다.

    해당 문의 해결을 위해 하기 환경 변수들은 시스템 환경변수에 입력바랍니다.

    변수명: ALM_HHWU_USE_WININET

    변수값: 1
     

    변수명: ALM_HHWU_TIMEOUT

    변수값: 90
     
    감사합니다.

    User: "minkyung"
    Altair Community Member
    OP

    해결됐습니다 감사합니다!