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I have a question about an error message in FEKO.

User: "박정우"
Altair Community Member

I am using FEKO and have encountered a problem.

When I open CADFEKO and click 'Create a new project,' an error message appears.

(See attached image)

How can I resolve this?

FEKO ERROR.png

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    User: "Zeina"
    Altair Employee

    Hi @박정우,

    Which version of Feko are you using?

    Zeina

    User: "박정우"
    Altair Community Member
    OP

    Thank you for your answer. I'm using 2024.1 version of FEKO. @Zeina

    User: "Zeina"
    Altair Employee

    @박정우, thanks.
    Is this intermittent, or does it occurre at each time you try to open a new project?

    User: "박정우"
    Altair Community Member
    OP

    It occurs every time I try to open a new project. @Zeina

    As a last resort, I'm even considering formatting my laptop, but I'm not entirely sure if that's the right solution, so I haven't tried it yet.

    User: "Zeina"
    Altair Employee

    박정우, I will investigate this further. Can you provide me with you Operating system and graphics card info?

    User: "박정우"
    Altair Community Member
    OP

    @Zeina I'm using Windows 10 64-bit, and GTX 1050 Ti.

    User: "Zeina"
    Altair Employee
    Accepted Answer

    박정우, the development is looking into this.

    User: "박정우"
    Altair Community Member
    OP

    @Zeina Are there any updates from the development team?

    User: "Zeina"
    Altair Employee

    Hi 박정우,

    Can you please update your installation to v.2025 and check if you still experience the same behavior? Some improvements might have fixed this.

    Best Regards,

    Zeina

    User: "박정우"
    Altair Community Member
    OP

    @Zeina I updated my installation to v.2025, but the same problem still occurs.

    Thank you.

    User: "Zeina"
    Altair Employee

    Thank you 박정우 for your feedback.

    I have shared this update with the dev.

    Will get back to you.

    User: "박정우"
    Altair Community Member
    OP

    @Zeina Thank you!

    User: "Zeina"
    Altair Employee

    You are welcome, I hope we will manage to solve this for you quickly.