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Deactivation on Dead Laptop

User: "soltjo"
soltjo
Altair Community Member

Hello, I downloaded the PSIM student edition onto my laptop and used the activation key. My laptop has since died and I want to activate my account now on my desktop. How would I go about doing this? Thank you :)

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    User: "Rahul_P1"
    Rahul_P1
    Altair Employee

    HI @soltjo

    Your previous license key activation is now deactivated in Altair one, you can now reactivate the student license with the same license key.

    Deactivation and reactivation feature is only if a computer breaks down or reformatted and is only allowed a few times per user preprogrammed into the system.

    You can deactivate the license from one machine and reactivate in another by yourself if you have access to both machines as per –

    https://community.altair.com/discussion/34280/altair-student-edition-deactivate-from-one-computer-to-activate-in-another-in-the-rare-case-a-computer-is-lost-or-malfunctional#latest

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